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Home  Corporate   Privacy Statement

 
 
TIMBERWeb Trading Limited takes the privacy of its users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This is the privacy statement of the Company, whose principal website location is www.timberweb.com. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Officer.

Postal address: TIMBERWeb
The Whin
Wadd Lane
Snape near Woodbridge
Suffolk
IP17 1QY
England

Telephone +44 1728 688983

Fax +44 207 9003444

eMail privacy@timberweb.com

What information does TIMBERWeb collect?

As visitors enter TIMBERWeb, our server automatically logs the visitor's domain name and IP address. Personal information is collected by TIMBERWeb Trading Limited through the use of enquiry, access request and registration forms and every time you e-mail us your details. The information requested in these forms includes Name, Company Address, E-mail Address and Telephone and Fax Numbers. Should a visitor wish to subscribe to the TIMBERWeb service online, then they can do so using our Join Online Process accessed from the left navigation bar. WE DO NOT COLLECT OR STORE YOUR CREDIT CARD INFORMATION online we use a global payments specialist PAYPAL as part of our join online process to take your credit card details and inform us if the payment is authorised. Any credit card information collected over the telephone will be destroyed immediately. When we are notified the payment has been authorised we will check your application and if we approve your application to be become a member of TIMBERWeb then we will accept the payment and your membership will be set up (delivered) within 24 hours if the following day is a working day otherwise on the next working day.

We use "cookies" to identify you when you visit the TIMBERWeb site and to build up a demographic profile. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. Find out more about the use of cookies on http://www.cookiecentral.com. Our use of cookies also allows registered users to be presented with a personalised version of the site.

TIMBERWeb Privacy Policy

TIMBERWeb handles both its subscribers and visitors information with the utmost respect, care and confidentiality.

TIMBERWeb only collects and stores information to enable TIMBERWeb and its associated websites to operate smoothly and improve content for subscribers and visitors.

TIMBERWeb will in some cases use the information collected on the site for marketing purposes. This may be in the form of site updates, conference notifications or general sales information. In certain circumstances, TIMBERWeb will offer the information for resale to other organisations. Those wishing to be excluded from these mailings should notify us at privacy@timberweb.com

Information regarding individuals or companies usage of the TIMBERWeb site will be kept confidential and will only be available to those who require it for the efficient operation of the TIMBERWeb site, or for corporate or statutory purposes.

WE DO NOT COLLECT OR STORE YOUR CREDIT CARD INFORMATION online we use a global payments specialist PAYPAL as part of our join online process to take your credit card details and inform us if the payment is authorised. Any credit card information collected over the telephone will be destroyed immediately. When we are notified the payment has been authorised we will check your application and if we approve your application to be become a member of TIMBERWeb then we will accept the payment and your membership will be set up (delivered) within 24 hours if the following day is a working day otherwise on the next working day.

All subscriber user names and passwords are confidential and will not be available to anyone outside TIMBERWeb for any reason.

All information of a confidential nature collected by TIMBERWeb related to the User is stored as securely as possible and is available only to authorised TIMBERWeb staff.

TIMBERWeb will cooperate in any legal investigations of our Members or visitors and will in this event surrender any information we are ordered to by a court or appropriate authority. TIMBERWeb will use its discretion as to the level and degree of the information released.

TIMBERWeb accepts no responsibility for the privacy policies of any sites visitors can access through ours.

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the TIMBERWeb site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

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